United Healthcare Complaints and Reviews

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United Healthcare
Main address: Customer Service 30374-0815 Atlanta GA
, , http://www.uhc.com/contact_us.htm
  • 173+4 mobile complaints
  • $100K claimed losses
  • $587 average
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I live in Las Vegas Nv. 15 years hard labor ,cnty road dept. Had many injuries handled by my ins. UHC took over my ins., most every Dr. ,and workers comp. Every dr. I see tell me my injuries are job related. None will say it in court. Imagine that. No health care in Vegas baby. Add comment

     

  • Nov 22
  • Health Insurance
  • Miami, Florida
  • Outsourcing
  • 20

I work in Billing office, and always have to talk to UnitedHealth, I know right away they state there names are Phil or Betsy. They are made up names. What i do i say i do not wanted talk to you transfer me to a on shore rep. I have the authority to scream at them. They are in DUBAI, and i say you are in INDIA i do not want to talk to you, and i want to be transferred to a rep in USA> You... Read more

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  • Nov 17
  • Health Insurance
  • Job Interview
  • 16

Hi, I too had a worst experience in India at Mumbai with UHC. I had gone for the interview and met Bharat Kale. He interviewed me and then didn't revert me about the outcome for interview for Accounts Executive. Then, after calling them too many times, one evening he lifted the phone and said that I haven't been selected due to certain incompetencies regarding not a perfect leadership role. But,... Read more

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  • Nov 03
  • Health Insurance
  • Insurance Coverage
  • 123

My experience with United Healthcare has been the ultimate disappointment. I went to a Dr thinking I had TMJ after years of pain in my jaw and they confirmed i had some really serious jaw issues. When i went for a second opinion the Dr told me that only surgery would correct it for good and that the pain should go away instantly. Needless to say I was so excited to get started. The headaches have... Read more

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  • Oct 30
  • Health Insurance
  • Brooklyn, New York
  • Promethezine Refill
  • 62

I had just got off the phone with UCHC. My issue was my refill for promethezine. First, I was told to call back in two to three hours. I refused to do that. Second, I was eventually transferred to someone who knew what they were talking about. Finally, I wad told that I have to wait until at least Saturday before I can try to refill it again. I think I'll be switching insurance because this... Read more

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  • Oct 09
  • Health Insurance
  • Somerset, New Jersey
  • Incompetent Service
  • 93

I have received a myriad of information and misinformation from member services every time I call UHC. The representatives there are not well trained. I and my Dr's office have been trying to figure out why the Dr. is no longer a participating physician. The last conversation I had with UHC, the rep said the system showed the Dr's office was closed. The office is clearly open at the same address... Read more

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  • Oct 09
  • Health Insurance
  • Incompetent Company
  • 65

In general my experience with UHC this year has been abysmal. Wrong answers, misinformation, condescending representatives. This particular unit is located in Texas. I do not believe they understand what customer service means in that State. When they hear I am from NYC they take the most obnoxious tone. Texas had once said they wanted to secede from the United States and form their own country.... Read more

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  • Oct 07
  • Health Insurance
  • Health Insurance Problems
  • 65

I would make a complaint to you to NY State Dept of Insurance. I get my insurance through New York State of Health (Obamacare) and have had many problems with United Health Care. The people I talk to from this company are in Texas. Why should OUR tax dollars go to out of State to people who do not have the slightest idea about the cost of living here and, quite frankly, seem to be extremely... Read more

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  • Oct 07
  • Health Insurance
  • Baltimore, Maryland
  • Unprofessional Staff
  • 70

I have a wonderful physician who has been participating in United Healthcare Community plan. This year, for some reason, the insurance company has no record of the Doctor being a participant. I called the Doctors office and they tried to get reinstated with the insurance company. The insurance company is so incompetent that the Doctor gave up trying. And I don't blame him. I would be surprised if... Read more

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  • Oct 05
  • Health Insurance
  • Claim Processing
  • 62

I submitted my claims with receipts ( original) and everything they asked. So annoying that I made a "template" letter, and submitted it. I saved and scanned everything I sent. I have an outstanding money owed to me about $800. In context, it's not much, but considering I paid a lot monthly, this is outrageous. It took them 5 reminders to reimburse me and I had to file a complaint with NYS but... Read more

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