United HealthcareComplaints and Reviews

Submit ›
  • Customers like
    • One rep did try to help me 3
    • Prices on marketplace 2
    • Tisha finally did help 1
  • Customers don't like
    • Useless customer service 12
    • Being lied to 8
    • Worst customer service 6

My daughter has anorexia and OCD. New to this insurance I've attempted to find an appropriate in network dietician for her to see. There is not one in network with this specialty. I was told I needed to have her current out of network call to get a "gap exception". After multiple calls I finally got the correct number for the dietician to call because I'm not able to advocate for my own daughter... Read more

Was this review helpful? 0 0

Generic for Ambien CR - insured covered price $5.50 per pill, or $165 a month for a generic drug, that is so disgusting, with Premera my price was $15 per month. No wonder their CEO makes $60 million a year, and their company profits are $15 billion per year. Health care in the USA is an abomination, so its no surprise that the 3 of top 10 profitable companies in the US are in the health... Read more

Was this review helpful? 0 0

Natasha, youre very untrained, Rodney, you are obnoxious and have no business being a "supervisor". Grow up and learn some manners and customer service! Oh and understand how benefits should be quoted instead of lying to your callers and getting mad when they question you. If your supervisor is requested dont deny that. Dont tell me youre not allowed to give out the direct number for dental after... Read more

Was this review helpful? 0 0

Prior to going to my doctor on 10-23-2014, I used the UHC estimator on their website to verify coverage for a shingles vaccine. I was told that for a 57 yr. old, it was 100% covered & "Good Job" on preventative care. That information was absolutely INCORRECT! I have been fighting with UHC for 16 months now. They state that it was only covered if I was 60 yrs. old (which is not what their... Read more

Was this review helpful? 0 0

As a Community Plan subscriber, I had to switch from the Walgreens Pharmacy to the Giant Pharmacy. So sorry about it. I have 7-9 Rxs monthly. Since it is that much cheaper to bulk buy, I don't understand why I need to go once a month, instead of once every 3 or 2 months. You are loosing a lot of money. And you are wasting MY TIME. then I encounter issues when the pharmacy is out of a certain... Read more

Was this review helpful? 0 0

What a rip off made payment got coverage then it was cancel for no reason they will take your money as a robber would they just don't use a gun Add comment

Finding a doctor or services from this company is like plain against a stacked deck of cards in Vegas. Their phone systems leave it almost impossible to find a doctor, they don't want you to be able to see a doctor, just sell you more insurance that they don't actually provide. Sales scams is what they are interested in. Apparently they pick their representatives based on their pleasure in... Read more

Was this review helpful? 0 0

United gets worse everyday UHC does not understand that generics do not always have the same formulation as brand name drugs thus while some generics work for some patients others dont. I myself am former complete thyroidectomy patient. I have taken levoxyl, synthroid and the generic levoxothyroxin whic I do not absorb, United has told my Dr. that they will provide Tirosint at a tier one rate... Read more

Was this review helpful? 0 0

Dear God help us all. As a Masters prepared nurse with decades of experience I do not understand the state of our insurance system. It is severely messed up. After reading story after story of human beings continually being ripped off from Healthcare insurance companies something needs to be done Now.. As so many readers have commented I to have been on hold for hours and had to listen to morons... Read more

Was this review helpful? 1 0

Had a medical expense first time ever & went to a walk in clinic.. Got a letter from UHC they wouldn't cover it until I clarified 1. It wasn't a car accident (wanted my car insurance to cover it) 2. Did it happen on another persons property so then I should use their homeowners insurance and my my HEalth ins.. 3. Did I hire a lawyer - they didn't want to pay for the clinic cost and wanted to... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about United Healthcare.
Filing a new complaint about
×