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United Healthcare

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82 complaints

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The United Healthcare (UHC) strives to improve the Health Care System. The company was founded in 1977. The United Healthcare offers practical online tools for consumers, customer-oriented health benefit plans and services, and around-the-clock access to support resources. Over the past several years the company introduced the UnitedHealth Basics. It is a product which offers benefits for people with low income who want to take part-time work. Later UnitedHealth Wellness was launched.

United Healthcare provides customers with health improvement programs online, discounts, and special sessions (weight management and quit smoking and drinking programs and the like). Definity HRA and Definity HAS in 2005 presented a new generation of customer-oriented health plans which is acomplished with online tools.
Please try to contact United Healthcare Customer Service directly prior to posting any complaints on this site.

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United Healthcare Reviews

Ez047928
MD IPA, United Healthcare denial of service, appeal
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

My wife was denied service for the IMRT radiationt reatment for colon cancer. Please see video from the link. http://www.youtube.com/watch?v=nnVu2kSY2U4Af...

#318838
May 16, 2012
15

Anonymous
United Healthcare SUCKS
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I am an ex-employee of United Healthcare they want the public to believe they care about the people they insure, but the fact is they DO NOT give a CRAP about you or their employee...

#317648
May 10, 2012
44

Gwt1201
United Healthcare - AARP uninted healthcaremedicare advantage
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I AM CURRENTLY UNDER THE SECURE HORIZONS, MEDICARE /UNITED HEALTH CARE. it is impossible to get any information from web site or through customer service. When yo...

#309652
Apr 03, 2012
208

Desertstar
United Healthcare /golden rule health insurance
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

Policy provisions are clearly misleading! We read all the exclusion rules and were shocked to find out how far they will stretch them in order not to cover some very basic exams o...

#309399
Apr 02, 2012
216

Healthsc...
United Healthcare - UHC denies and gaming around claims
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

Had a surgery in a UHC authorized in-network hospital. While uncounscious at the surgery table, a Dr. out of network, had to be called in by the primary Dr., thus the Dr. was put ...

#308300
Mar 28, 2012
259

Anonymous
United Healthcare - UnitedHealthcare is rude and arrogant
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

UnitedHealthcare started sending us past due notices for insurance payments. The payments are set up for automatic monthly payments through my bank and this has worked for three y...

#305323
Mar 16, 2012
225

Anonymous
United Healthcare - Having trouble getting claim processed in time to use my flexible spending
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

United Heath care is horrible. Date of service was last oct. Supposedly they never got claim. I got the hospital itemized statement and faxed twice, confirmed that they recvd. Call...

#304197
Mar 12, 2012
225

Anonymous
United Healthcare - UNITEDHEALTH CARE COMPLICATED POLICIES NOT A HEALTH CARE COMPANY
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

If you have any questions regarding why Unitedhealth Care denied your claim, is asking additional information or did not pay your claim correctly, maybe I can help. My e-mail addr...

#303965
Mar 11, 2012
294

MrJamieM...
United Healthcare - delay and doesn't pay
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

My 3 year old son had surgery scheduled. I called UHC the morning of the surgery to precertify. They told me the provider needs to precertify. I called provider who told me they ...

#303240
Mar 08, 2012
291

Angeltoo...
United Healthcare FARCE
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

"The United Healthcare (UHC) strives to improve the Health Care System. THAT IS THE BIGGEST LOAD OF CRAP THAT WE ARE ACTUALLY SUPPOSED TO BELIEVE- ANYBODY OU...

#303230
Mar 08, 2012
250

Sw24426
United Healthcare - The COST!
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

UHC has changed there rates the last 3 years it was great insurance but not now. Since we started the policy we went from deductible of 250 to 600 per person. That has to be meet b...

#302097
Mar 04, 2012
248

Anonymous
United Healthcare - Claim denied for a reason that made no sense to us
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

Are there any other retirees from At&t,Alcatel-Lucent out there having big problems with UHC? YOU MAY CONTACT ME AT golf22516@att.net My wife has ALS (Lou Gerhrig Deasease)...

#300770
Feb 28, 2012
317

Cclairm
United Healthcare - TERMINATED AFTER 30 YRS OF SERVICE NO SEVERANCE
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I was terminated by UnitedhealthCare after 30 years of service for not meeting my performance metrics. I am 60 yrs old. With age comes a normal decline in memory and speed. In my ...

#295741
Feb 09, 2012
461

Jackd15
United Healthcare - United ignoring claim
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I had full coverage with United in 2008 and went to the ER on 9/30/08. I left my employer in early 2009. My employer changed health companies at the end of 2008, and the hospital...

#294631
Feb 05, 2012
338

Anonymous
United Healthcare - Won't cover doctor recommended test
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

My wife's liver enzimes were high, so the doctor ran some tests, including Hep B. United Healthcare doesn't cover Hep B test?!?! What the F!*(# Now we owe $751.

#294156
Feb 03, 2012
341

Well wis...
Secret that United Healthcare Must Know.
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I am an Indian, but I dont like when representative says, this claim will not be paid. Providers OPT for SURVEY to give feed back about company but those survey calls were i...

#294141
Feb 03, 2012
378

Anonymous
United Healthcare - UHC - Preventive Care Run Around
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I went for my annual physical which the Dr required blood work to check my Trig, sugar, and Cholesterol. According to United Health Care they don't cover the lab work for lipid (Ch...

#291923
Jan 25, 2012
421

Dontcare...
United Healthcare =Constant Sucker Punch
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I really don't even want to step foot into a doctors office. Unless blood is shooting out of my eyeballs, I take ibuprofin anymore. It all seems great with a $20 copay....that is...

#291631
Jan 24, 2012
408

Anonymous
United Healthcare - UNITED HEALTH CARE
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

It is required by law to send you a Hippa paper by requested. Well, I requested it a month and a half ago. First they tried telling me it wasnt their respobiltily. So I called the ...

#290337
Jan 19, 2012
337

Anonymous
United Healthcare - Cannot get my flexible medical spending back
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

My previous company use UHC manage my flexible spending. After quit my job and move to a new company, UHC find all kinds of reason refuse to pay my flexible spending back. They ask...

#286331
Jan 04, 2012
380

Anonymous
United Healthcare Dental will not pay for sedation
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I have gone through the long, long process of getting pre-authorization for removal of five teeth. through UnitedHealthcare Dental. After six weeks of waiting, I found out that Un...

#285156
Dec 30, 2011
370

Anonymous
United Healthcare Failure to Process Claim Timely.
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

Today I was told that United Healtcare could not locate a copy of my claim mailed on 11/01, over 45 days ago. My husband had a stroke while out of the country and we were required...

#281837
Dec 15, 2011
484

Anonymous
United Healthcare - United Health Care and Birth Control
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

United health Care doesn't provide assistance with birth control because of their Catholic based religion. Well, that's unfortunate since the rest of the world has to deal with bir...

#278488
Dec 01, 2011
643

UHCvictim
United Healthcare Precription runaround
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I have been trying to get an injection for knee pain for over 60 days. UHC has several parasite companys handling prescripti0ons. They changed the source for the injection and have...

#277968
Nov 29, 2011
382

Anonymous
United Healthcare - Please Dont Curse United Health Care
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

My name is VIJAY, I am an outsourced employee in INDIA, and I take calls regarding benefits and Claims. I request to all those Doctors whose claims are not paid, Please chan...

#277042
Nov 24, 2011
648

Gordita
United Healthcare - United Health Care -no help.
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

It is no matter what claim you have with this company, they Do not care, and they will not help. All the time biggest Jewish trick, to scam money from people and earn money on huma...

#275087
Nov 15, 2011
417

Anonymous
United Healthcare - UHC Prescription run around
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I have UHC through work. UHC denied my prescription refill this weekend without warning. After talking with three of their reps Jennifer, Janice, and Gina, they explained I was b...

#273453
Nov 07, 2011
561

Anonymous
Golden Rule/United Healthcare can't bill correctly
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

This company can't bill correctly. I have an apology from a supervisor saved on my phone stating it was their fault they messed up two billing cycles,but my insurance lapsed becau...

#271609
Oct 30, 2011
501

Anonymous
United Healthcare
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I woke up a few days ago with severe vertigo. It did not go away so I went to the doctor and he noticed my left side of my face is drooping. This is a classic stroke symptom. He wa...

#269519
Oct 20, 2011
610

Sara ann
United Healthcare - United Health willnot pay a claim
5.0 Customer Service PO Box 740815 AtlantaGA 30374-0815 http://www.uhc.com/contact_us.htm

I am the personal Representative for an Estate. United Health own payment on a claim from Feb. They will not change an address on a group account.By Law the employer, needs t...

#266331
Oct 06, 2011
475
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Health Insurance
Health insurance is coverage for hospital, physician, and other medical expenses resulting from illness or injury. Whole life insurance may also be recognized as ordinary life, straight life or permanent life insurance. It is a life insurance policy that provides death protection for the insured person for the entire lifetime. An insurance payout is made to the contract's beneficiaries when the insured person dies. It consists primarily of the mortality charge which is the part of your premium that pays for the life insurance coverage. The secondary part of your premium pays for an investment component which builds up a cash value that the policyholder may withdraw or borrow against. The policyholder typically pays a level premium for his whole life, although some policies may differ in this respect. Life insurance is intended to substitute a paycheck and care for a family that still relies on your income. Most people do not have life insurance after the age of 65. Whole life premiums are far more costly than term life insurance premiums. Whole life is pricey because you are paying for a life insurance policy as well as an investment. The rate of return on a whole life insurance policy is very low when judged against other investment opportunities. Whole life insurance should not be used exclusively as an investment. Policyholders have no input into the investment management process of a whole life policy. It may take at least 10 years for a whole life insurance policy to gain any real cash value.

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