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  • Customers like
    • One rep did try to help me1
    • Premiums ok1
    • Prices on marketplace1
  • Customers don't like
    • Useless customer service10
    • Being lied to6
    • Deceptive business practices5

  • Sep 01
  • Health Insurance
  • Ellsinore, Missouri
  • Insurance
  • 2
  • 2
  • 25
  • REVIEW RATING 4/5

Useless customer service! Called and received incorrect instructions as to coverage. At an additional cost....so far so $1400. Would have been covered except for their customer service reps. By the way, their reps are located in the Philipeans. That would explain the confusion........ When you call their customer service number, make sure to tell the person you want to speak to someone in the... Read more

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Uhc ads insurance good anywhere, try montana on a trip. Refuse to supply customers with account info. Co pays are whatever they feel like for radiology services. Customer service a joke. Add comment

  • Aug 29
  • Health Insurance
  • Palm Bay, Florida
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

I had put my credit card info into the Gov.Healthexchange website for auto payments to UHC. UHC had a "glitch" said I am overdue and they dropped me. I hurried to their website put in my credit card info again and they took the money. Two months later they said I was dropped. but they had put me on another plan of theirs. This made my deductible for my son restart! Now I am getting $500+ bills... Read more

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  • Aug 25
  • Health Insurance
  • Clermont, Florida
  • Flex Account
  • 23
  • REVIEW RATING 3/5

Got a flex account with my company had them take the money up front so I can use it when need it on Dr called them had them send me the paper work and address were to send it to get re reimburse fed ex the paper work got send back address does not exist try to fax over 12 times all day and night fax does not exist they tell me finally get in touch with an operator fax it again spend 28$ on fax... Read more

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  • Aug 22
  • Health Insurance
  • Jackson, New Jersey
  • United Healthcare Pharmacy Program
  • 24
  • REVIEW RATING 4/5

How did United healthcare turn into a sub standard healthcare company. What is going on?? Why has private healthcare turned into such a ridiculous dance of back & forth, listening to bad music on hold, while rep after rep tell you one thing and another tells you a different story? What are people like my family supposed to do? Is this all there is? For real? I don't understand? It's almost as... Read more

Was this review helpful? 1 0

  • Aug 21
  • Health Insurance
  • Citrus Heights, California
  • United Healthcare Health Insurance Claim
  • 20
  • REVIEW RATING 3/5

This insurance company is a joke, their customer service is deplorable, phone systems never work, they ask for more information 2-3 times when submitting a claim in every attempt not to pay your claims. These people will do whatever it takes to give you the runaround and make you jump through so many hoops that you finally give up. Their wait times are always at least 10 minutes on the phone, and... Read more

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  • Aug 18
  • Health Insurance
  • Jackson, New Jersey
  • Prescription
  • 53
  • REVIEW RATING 5/5

I do not understand how United healthcare is able to get away with their deceptive practices and the ruining of people's lives. This company has become my new nightmare. UHC blatantly lied telling me my medication would absolutely be covered. It said as much on their own web site. How can the CEO have made 66 MILLION DOLLARS while I am not cost effective enough to have coverage of my medicine? It... Read more

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  • Aug 09
  • Health Insurance
  • Jackson, New Jersey
  • United Healthcare Medical Insurance Coverage
  • 59
  • REVIEW RATING 5/5

My family has been with United healthcare for the past 15 years. Two of the policies were through former employers until my husband was laid off. We were then with Cobra. I am disabled. I live with intractable chronic pain with sever spasmodic muscular issues. The medication I have been taking for the past 15 years, after trying everything else including 5 surgeries, was the only thing that... Read more

Was this review helpful? 1 0

  • Aug 07
  • Health Insurance
  • Scott City, Missouri
  • United Healthcare Medicare
  • 28
  • REVIEW RATING 4/5

I signed up for bamacare in march, good subsidy, went to list of providers, called 31 on the list, didn't accept anymore, uhc said they would find one and call me, that was In April, heard nothing, have diabetes and high blood pressure, no meds for 3 months, lost cdl, can't work, because I have no doc. obamacare is the second biggest scam in history. it sucks, it sucks, it sucks, it sucks, it... Read more

Was this review helpful? 1 0

  • Aug 06
  • Employees and Ex-employees
  • Clifton Park, New York
  • Unitedhealthcare Work Experience
  • 91
  • REVIEW RATING 4/5

I was employed by UnitedHealth Care for 30 years.One might say that I am a disgruntle employee for putting this out there, but this is the truth and the public should know how they treat their senior employees. I am a 60 yr old women. I was terminated by UnitedHealthCare for not being able to meet my performance goals which constantly changed. I was told that I don't qualify for a severance... Read more

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