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  • Customers like
    • Premiums ok1
    • Prices on marketplace1
  • Customers don't like
    • Useless customer service8
    • Being lied to5
    • Deceptive business practices5

  • Jun 26
  • Health Insurance
  • Garland, Texas
  • Health Insurance
  • 19
  • REVIEW RATING 3/5

United Heath Care has AWFUL and I do mean AWFUL customer service. Since returning from Hong Kong I needed to get health insurance. What a job it has been to get them to take my money and possibly get me signed up (possibly). I won't go into details. Bottom line: NO customer service. One can NOT email them, unless you get special permission from a supervisor. They are too busy to deal with issues.... Read more

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  • Jun 24
  • Health Insurance
  • Charlotte, North Carolina
  • Health Insurance Coverage
  • 17
  • REVIEW RATING 3/5

I cannot give them 1 star. My monthly payment is $344.44 with UHC. Since I subscribed healthcare.gov. UHC and his customer representatives provide me the worst service I have never had. Since February 2015 to present , I was at the hospital in February and I had a bill for $65 , $85,etc... They denied to pay. Because I didn't have a referral order/authorization. My PCP care sent them (faxed... Read more

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  • Jun 23
  • Health Insurance
  • Vienna, Virginia
  • Golden Rule Insurance
  • 36
  • REVIEW RATING 5/5

In January 2015, I selected United Healthcare to pick up insurance for my husband and I when we lost COBRA in March. We selected United Healthcare. My card says that I have United Healthcare (7 times....see attached card.). The back of my card says that I have United Healthcare (and directs me to their website and shows their address). My credit card statement says that I pay United... Read more

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  • Jun 19
  • Health Insurance
  • Oklahoma City, Oklahoma
  • Eye Care Coverage
  • 26
  • REVIEW RATING 4/5

am really pissed off-I suppose this is just a vent blog as I really don't believe Anyone can make a difference here-I have bad vision with cataracts growing in both eyes-this most recent exam shows that my vision has remarkably changed-especially in my right eye. I went to eyemart express to get a new pair of glasses but it shows that my coverage does Not cover eye glasses and materials Just an... Read more

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  • Jun 16
  • Health Insurance
  • San Marcos, Texas
  • Insurance Claim
  • 12
  • REVIEW RATING 4/5

gotten the run around time and time again .my doctor has been sent info requested he sends info you ask for, and here comes the run around. you send another info request , doctor sends requested info. I have read what he sent and you ask for and he sent what you asked, but the run around starts again ,need more info ,its like beating your head on a wall. i have been turned down again . the pain... Read more

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  • Jun 15
  • Dental Services
  • Milwaukee, Wisconsin
  • Dental Insurance Claim
  • 20
  • REVIEW RATING 4/5

I NEED 2 DOUBLE TOOTH BRIDGES, ONE ON THE LOWER LEFT AND 1 ON THE UPPER RIGHT, PLUS A SINGLE TOOTH ON THE BOTTOM RIGHT. UHC WANTS TO PAY FOR PARTIALS, BECAUSE THEY ARE CHEAPER. REALLY, I DON'T WANT PARTIALS. ITS NOT LIKE I AM MISSING SEVERAL TEETH ON THE BOTTOM, TOP OR ANY ROW OF TEETH ANYWHERE. i AM ONLY 54 YEARS OLD AND HAVE ALL MY ORIGINAL TEETH WITH THE EXCEPTION OF THE MISSING 5, ONE OF... Read more

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  • Jun 15
  • Health Insurance
  • Insurance Claim
  • 54
  • REVIEW RATING 4/5

My father needed to have a CT scan per his doctor to make sure that his cancer (has been cancer free since 2000) had not come back. His claim was denied by United Healthcare. The reason stated was "You have cancer in your nose and throat area. You have neck pain. You have a sore throat and pain in the roof of your mouth. Your provider suspects spread of "cancer" to your brain. Your provider... Read more

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  • Jun 13
  • Health Insurance
  • Austin, Texas
  • Medicaid
  • 2
  • 2
  • 24
  • REVIEW RATING 5/5

Officially in older person with physical disabilities category and United Healthcare my insurance through medicaid. Had UHC as insurance from 2012 through Dec.2014.Have permanent lumbar sacral degenerative spine conditions and permanent cervical degenerative spine conditions, with objective evidence and signs.I have good medical doctors reports in writing that I will permanently never beable to... Read more

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Don't recommend this health insuerance to anybody. They don't want to pay for nothing. After getting my money for years you will think they be more helpful . Add comment

  • Jun 04
  • Health Insurance
  • Camdenton, Missouri
  • Insurance Premiums
  • 1
  • 1
  • 48
  • REVIEW RATING 4/5

I tried to pay as usual, my United Health Care monthly premium online, 5 times, and each time I got the same response: Review Your Payment Please Review The Following Errors: Payment Amount Outside of allowed range. So of course, I tried calling, and hung up after waiting just over 2 hours, with no detail of how long it was likely to be. Then I sent emails, one a day after each failed payment... Read more

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