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Recently the company i work for switched to united healthcare's choice plus plan. It has been a nightmare to say the least. They promised to match the coverage we had through Highmark, but we got scammed. We have employees who are on needed medications and have been...
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aliens_amoung_us
aliens_amoung_us

You need to complain to your company rep, and the group of idiots who changed your coverage to an even worse insurance (highmark is one step above United healthcare). I have m...

1.3
I liked
  • Not sure how they are even allowed to operate
I didn't like
  • Service sucks
  • Dont have the providers to offer you the things you need
  • Have to go to war to receive ok to get necessary medications
#1102468
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I have seen several doctors while on the Passport portion of UHC and all have been in network. They have denied every doctor's claim. They have said they were out of network--not true, then they said no referral, none is needed on Passport program, I have spent...
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#1097773
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If this the biggest insurance company in the U.S. , we are done I can not believe, they will not approve my insulin , a medicine that I need to survive, first denied my Lantus now another brand I had to change with my DR, which is not working well with me, also they...
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I didn't like
  • Meds available
#1089418
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United Healthcare - Worst service ever.

United Healthcare
#1089903
1.3
Details
United Health RX, is the worst service i have ever seen. They canceled my dads because i have POA and had his bill sent to me. I told them he did not move, i just need his bill to me. They canceled then would not start it back for a month, then fined him because its not open enrollment. Two times he was prescribed a new drug. They refused to pay because its to high. Worst service ever.
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United Healthcare - Stop the calls

United Healthcare
#1076441
2.0
Details
Tired of unsolicited phone calls. I don't appreciate having my healthcare micromanaged by bureaucrats.
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Customer service
Insurance Plans Acceptance
Staff

United Healthcare - Angry inept minimum wage clerks

United Healthcare
#1051213
1.0
Details
Absolutely horrible ALL THE TIME. Lazy clerks with no authority to resolve anything. Supervisor Nancy Stevenson in San Antonio, Texas is an evil creep. Too bad if you have this bad faith "insurance."
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Short Review on March 01, 2017

United Healthcare
#1015354
1.0
Details
Told me to verify heart condition, then canceled policy after I did what they asked. Calling a attorney next week.
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Value for money
Website
I think we patients should have a choice of what we want to take and do not want in our bodies. I don't blame you for not taking a flu shot. I am very healthy because I am getting close to seventy and healthy because I refuse medications that doctors and insurance...
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#1088854
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I am allergic to chicken egg yolks. Flu shots are cultured on chicken eggs... United Health Care consistently telephones asking me if I got a flu shot. Then they ask if I m going to get a flu shot. I keep saying NO. NO. NO... I ask a pharmacist if there are flu shots...
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I didn't like
  • See complaint notesnotes
#1088834
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I am having the same issues. 3 plus hours on the with UHC customer just yesterday. My broker was with me trying to help get this straightened out. No resolution. After asking the customer rep to confirm for herself that my doctor was in network she called their office...
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2.0
I didn't like
  • Customer service and passport program
#1087902
Reply to reviews
Husband had two blood clots in both lungs and aspiration pneumonia has a peg tube for feeding and was denied to go to a rehab facility that would have speech therapy working to help him eat again as well as strengthen him to go home and we pay a high deductible for our...
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#1086107
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None of the corporate executives will take a call regarding a complaint or problem to be resolved, including the protocols for addressing same. This is unfortunate, in that they may not know how inefficient their staff and resolution protocols really are. Additionally,...
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Anonymous
Sundance

United Healthcare is a huge ripoff. Not only do they charge high premiums, they deny most of the everyday claims. They also offer Visiting Nurse/Housecalls at no charge to t...

#1075476
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United healthcare is the worst insurance company ever. If you can find a doctor that actually does take your insurance they will fight they will not pay for the medications that they prescribe. I think they are trying to kill my diabetic daughter. With their insurance...
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Anonymous
Anonymous

United Healthcare did the same to me for my pain meds for an inoperable brain tumor. I received a funky letter they cut off my pain meds. The idiots would rather pay ER visits...

1.0
#1067538
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They unilaterally cancelled my healthcare insurance and never returned my paid premiums. UnitedHealthcare, which is part of UnitedHealth Group, provides prescription drug benefits through stand-alone pharmacy plans, as well as health plans that cover medications as...
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1.0
#1064317
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