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I was recently hospitalized and had to stay several days. Now I have to come up with my entire deductible 6,500. before UNH pays. Who has that sort of money if you work paycheck to paycheck? I will be getting turned over to collection because I can only pay 100.00 a...
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h.kitchener
h.kitchener

You chose an insurance plan that costs less than others because it has a high deductible. This type of plan is for those who have a low expectation of actually needing any exp...

1.0
I liked
  • Over priced deductible up front unfair
#1051884
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I called on12-7-16 to cancel my supplemental policy with UnitedHealthcare, as I had changed insurances so I could see a doctor they did not cover. When I called UHC to cancel my policy I asked if I could keep my RX coverage with them and was assured I could and was...
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1.2
I didn't like
  • Greed and unethical business practices
  • Charged me premiums in 2017 even though i canceled it in 2016
  • Runaround they have given me
#1048563
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My brother-in-law had a widow maker heart attack, he was dead for an unknown amount of minutes, and was revived. There was a neural scan, and the family was told that he was basically brain dead. We were told to plan the funeral. Then, a miracle happened, he began to...
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1.0
I liked
  • Pillagers of health
  • Actually they were polite while lying to me
I didn't like
  • Useless customer service
#1046816
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Short Review for May 23, 2017, Pc_service

United Healthcare
#1051213
1.0
Absolutely horrible ALL THE TIME. Lazy clerks with no authority to resolve anything. Supervisor Nancy Stevenson in San Antonio, Texas is an evil creep. Too bad if you have this bad faith "insurance."
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Short Review for March 01, 2017

United Healthcare
#1015354
1.0
Told me to verify heart condition, then canceled policy after I did what they asked. Calling a attorney next week.
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United Healthcare Health Insurance Review

United Healthcare
#1006642
1.0
Our new Optum perscription coverage is combined with doctor visits . which means we have to meet our United Healthcare deductible before they pay anything towards the prescriptions! So imagine my surprise when I went to CVS to pick my daughters medicine up.....$473!!!!!!!
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United Healthcare Medical Claim Review

United Healthcare
#986740
1.0
United Health Care is the worst insurance company. They denied a claim even when I was admitted to the hospital , the co-payment should have be waived when admitted . They said because I was not bleeding uncontrolably my claim was denied and have to paid $350. I was pregnant by that time and have contraccions at 6 moths. I'm still getting bills from this service. They are the Worst!!
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I was looking for a diagnostic test for my son and looked at their website to find a provider. Going through and calling providers off that list is like a full time job. The website doesn't indicate the provider's age limitations, or whether they are accepting new...
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#1045321
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I realize it is cheaper to use employees from other countries and I do not have a problem with that. What I DO have a problem with is the employee not being able to speak well enough for me to understand. I also need to add that I kept getting disconnected. I detest...
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1.6
I didn't like
  • Lack of english speaking representative
#1036849
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Every time I have to call United Health Care about a claim or a client I get the run around for an hour. everyone is very polite when they tell you that the will transfer you to a "dedicated team" that hands this type of policy. When you ask to speak to a supervisor...
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1.0
#1031098
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UHC is fine as long as you don't go to the doctor or need a medication. They should be a circus because of the hoops they make you jump through to get a medication shipped or a claim paid. THEY ARE THE WORST! Arrogant, pushy, scam artists. One day they approve a claim...
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1.0
I liked
  • Not much
I didn't like
  • Customer help
  • Service
  • Formulary changes whenever they felt like it
#1029128
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I have been fighting with UHC Oxford since June 2016 trying to get my prescription for Acyclovir ointment (a generic drug for Zovirax ointment) approved to help treat my Herpes Simplex/Zoster condition. If I don’t immediately treat this skin condition - outbreak, it...
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Anonymous
Sam Attard

It's been a year now and I still have not resolved this issue with UHC Oxford. They never even tried to contact me.

1.0
I liked
  • Medical claims are processed easily
I didn't like
  • Bad customer service
  • Most awful health plan ever
#1027693
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My wife and I are on this insurance thru my employer. It is slow to pay and lacks providers in my area. We cannot get service from my HR department. We cannot get service from UHC. We are paying high dollar for the most expensive options available and we are not being...
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#1027642
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The Dad pays UHC for primary insurance on our son. I, mother, signed him up for Aetna as his secondary. Now UHC has sent a letter to the father stating they are going to drop the son from the plan, which he pays for and are enrolled in. Father calls me and is...
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1.0
I didn't like
  • Looseness of letters
  • And not notifying the mother as well
#1025587
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