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I can't get anyone at UH to listen to me. I call, i'm transferred, then they disconnect me. I can't get answers, I can't get help. My life is going downhill fast because of United Health. I hope someone from UH reads this. I'm 40+, single, one income household, at...
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1.0
#1131714
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Since 8/22/17, I have been told I would receive a reimbursement check for prescriptions and have not received it yet! I have spent no less than 30 hours (in the last two and a half months) on the phone with United Healthcare trying to figure out where the heck my check...
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1.0
#1128509
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UHC had previously covered my treatment for migraines (painful Botox injections in my head, and back of neck), treatments that were very successful in limiting the number of migraines experienced. Every 90 days I was allowed treatment, but after my last treatment UHC...
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kidnolo13
kidnolo13

I had cluster migraines for 12 years and finally got off Methadone and Percocet and went to chocolate (I know that sounds absurd since chocolate is often a migraine trigger) l...

#1119918
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United Healthcare - Optumrx

United Healthcare
#1119003
I have no luck contacting them. They keep giving me the ronaroud. I use the phone for it is faster than dial-up.
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United Healthcare - Worst service ever.

United Healthcare
#1089903
1.3
Details
United Health RX, is the worst service i have ever seen. They canceled my dads because i have POA and had his bill sent to me. I told them he did not move, i just need his bill to me. They canceled then would not start it back for a month, then fined him because its not open enrollment. Two times he was prescribed a new drug. They refused to pay because its to high. Worst service ever.
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United Healthcare - Stop the calls

United Healthcare
#1076441
2.0
Details
Tired of unsolicited phone calls. I don't appreciate having my healthcare micromanaged by bureaucrats.
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Customer service
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United Healthcare - Angry inept minimum wage clerks

United Healthcare
#1051213
1.0
Details
Absolutely horrible ALL THE TIME. Lazy clerks with no authority to resolve anything. Supervisor Nancy Stevenson in San Antonio, Texas is an evil creep. Too bad if you have this bad faith "insurance."
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Website
UHC out of Hot Springs, AR takes my one time fee of 36.00 for a dental rider that I add from my online account. I only use it for a dental cleaning. You have to add it the month prior of your dental appointment. I get my teeth clean, and then cancel my rider online. I...
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1.0
I liked
  • Surreal
#1116603
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My mother is at The Centers at St. Camillus Nursing Home in Syracuse New York. She had UHC Nursing Home Plan. On August 13th I her daughter and POA noticed she was acting funny, I thought she had a UTI. St. Camillus contacted the NP Christine. On Wednesday Christine...
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#1115866
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When I attempted to log in the site required me to create a new logon account. Given no other choice, I followed the instructions carefully and when finished I could no longer log in with the new or old account credentials. It is my understanding the reason I had to...
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Anonymous
Nancy S

Had a similar problem this week. They recently switched to the Health-safe ID program and wonder if it’s the problem. Anyway, I’m able to login via their app (just not PC),...

#1114086
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Recently the company i work for switched to united healthcare's choice plus plan. It has been a nightmare to say the least. They promised to match the coverage we had through Highmark, but we got scammed. We have employees who are on needed medications and have been...
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aliens_amoung_us
aliens_amoung_us

You need to complain to your company rep, and the group of idiots who changed your coverage to an even worse insurance (highmark is one step above United healthcare). I have m...

1.3
I liked
  • Not sure how they are even allowed to operate
I didn't like
  • Service sucks
  • Dont have the providers to offer you the things you need
  • Have to go to war to receive ok to get necessary medications
#1102468
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I have seen several doctors while on the Passport portion of UHC and all have been in network. They have denied every doctor's claim. They have said they were out of network--not true, then they said no referral, none is needed on Passport program, I have spent...
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#1097773
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If this the biggest insurance company in the U.S. , we are done I can not believe, they will not approve my insulin , a medicine that I need to survive, first denied my Lantus now another brand I had to change with my DR, which is not working well with me, also they...
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I didn't like
  • Meds available
#1089418
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Contact United Healthcare

Mailing Address:
United Healthcare
Customer Service PO Box 740815
Atlanta, GA 30374-0815
Phone:
(877) 887-0441
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I think we patients should have a choice of what we want to take and do not want in our bodies. I don't blame you for not taking a flu shot. I am very healthy because I am getting close to seventy and healthy because I refuse medications that doctors and insurance...
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#1088854
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