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My mother is at The Centers at St. Camillus Nursing Home in Syracuse New York. She had UHC Nursing Home Plan. On August 13th I her daughter and POA noticed she was acting funny, I thought she had a UTI. St. Camillus contacted the NP Christine. On Wednesday Christine...
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#1115866
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When I attempted to log in the site required me to create a new logon account. Given no other choice, I followed the instructions carefully and when finished I could no longer log in with the new or old account credentials. It is my understanding the reason I had to...
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Anonymous
Nancy S

Had a similar problem this week. They recently switched to the Health-safe ID program and wonder if it’s the problem. Anyway, I’m able to login via their app (just not PC),...

#1114086
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Recently the company i work for switched to united healthcare's choice plus plan. It has been a nightmare to say the least. They promised to match the coverage we had through Highmark, but we got scammed. We have employees who are on needed medications and have been...
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aliens_amoung_us
aliens_amoung_us

You need to complain to your company rep, and the group of idiots who changed your coverage to an even worse insurance (highmark is one step above United healthcare). I have m...

1.3
I didn't like
  • Service sucks
  • Dont have the providers to offer you the things you need
  • Have to go to war to receive ok to get necessary medications
#1102468
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United Healthcare - Angry inept minimum wage clerks

United Healthcare
#1051213
1.0
Details
Absolutely horrible ALL THE TIME. Lazy clerks with no authority to resolve anything. Supervisor Nancy Stevenson in San Antonio, Texas is an evil creep. Too bad if you have this bad faith "insurance."
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Short Review on March 01, 2017

United Healthcare
#1015354
1.0
Details
Told me to verify heart condition, then canceled policy after I did what they asked. Calling a attorney next week.
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United Healthcare Health Insurance Review

United Healthcare
#1006642
1.0
Details
Our new Optum perscription coverage is combined with doctor visits . which means we have to meet our United Healthcare deductible before they pay anything towards the prescriptions! So imagine my surprise when I went to CVS to pick my daughters medicine up.....$473!!!!!!!
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United Healthcare Medical Claim Review

United Healthcare
#986740
1.0
Details
United Health Care is the worst insurance company. They denied a claim even when I was admitted to the hospital , the co-payment should have be waived when admitted . They said because I was not bleeding uncontrolably my claim was denied and have to paid $350. I was pregnant by that time and have contraccions at 6 moths. I'm still getting bills from this service. They are the Worst!!
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I have seen several doctors while on the Passport portion of UHC and all have been in network. They have denied every doctor's claim. They have said they were out of network--not true, then they said no referral, none is needed on Passport program, I have spent...
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#1097773
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If this the biggest insurance company in the U.S. , we are done I can not believe, they will not approve my insulin , a medicine that I need to survive, first denied my Lantus now another brand I had to change with my DR, which is not working well with me, also they...
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I didn't like
  • Meds available
#1089418
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I think we patients should have a choice of what we want to take and do not want in our bodies. I don't blame you for not taking a flu shot. I am very healthy because I am getting close to seventy and healthy because I refuse medications that doctors and insurance...
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#1088854
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I am allergic to chicken egg yolks. Flu shots are cultured on chicken eggs... United Health Care consistently telephones asking me if I got a flu shot. Then they ask if I m going to get a flu shot. I keep saying NO. NO. NO... I ask a pharmacist if there are flu shots...
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I didn't like
  • See complaint notesnotes
#1088834
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I am having the same issues. 3 plus hours on the with UHC customer just yesterday. My broker was with me trying to help get this straightened out. No resolution. After asking the customer rep to confirm for herself that my doctor was in network she called their office...
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2.0
I didn't like
  • Customer service and passport program
#1087902
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Husband had two blood clots in both lungs and aspiration pneumonia has a peg tube for feeding and was denied to go to a rehab facility that would have speech therapy working to help him eat again as well as strengthen him to go home and we pay a high deductible for our...
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#1086107
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None of the corporate executives will take a call regarding a complaint or problem to be resolved, including the protocols for addressing same. This is unfortunate, in that they may not know how inefficient their staff and resolution protocols really are. Additionally,...
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Anonymous
Sundance

United Healthcare is a huge ripoff. Not only do they charge high premiums, they deny most of the everyday claims. They also offer Visiting Nurse/Housecalls at no charge to t...

#1075476
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