United Healthcare Reviews and Complaints | uhc.com @ PissedConsumer Page 2

Belinda E Sfb

United Care. NEEDS TO UPDATED THERE 1981 COMPUTERS AND HARDWARE

Nov 30, 2023

Original review Nov 30, 2023

I've have Medicare/Medicaid with United healthcare for 15 yrs nowtheie advantage coverage. I renew my medicaid like every 6 monthes when my foodstamps are renewed. My medicaid is not due to the 8/24 now. Well I was informed my medicaid needs to be updated on 1/24. I tried to explain to them I'm good till 8/24. They will not listen to me so I switched companies and it's the best idea I had. THE NEW COMPANY PULLED UP MY MEDICAID RIGHT UNFRONT TOLD ME ITS G. OOD TILL 8/24 They told me it's families and children's fault for not updating there system thinks its United healthcare that needs to update there 1980 computer system I trust families and children's over United Healthcare

View full review

Cons:

Will never recommend them not even to my enemies

Preferred solution: Update their 1980 computer system

User's recommendation: ADVIOD UNITED HEALTHCARE THEY LIE TO YOU

Anonymous

Guest-5370999

Saginaw, Michigan

Trust me, keep looking!

Nov 29, 2023

1.0

Never thought there was a health insurance with this prudish of coverage! Furthermore for a drug as simple as birth control United healthcare requires that you get an approval every 3 months! There's no way I'm going to my doctor every 3 months for birth control! Ridiculous United healthcare!

View full review

User's recommendation: There's better coverage find it

Jesse Kyj

Jesse Kyj |

Metairie, Louisiana

To inquire about Medicare Advantage Plan

Nov 24, 2023

2.5

No one answers the damn phone at their office in Metairie. If this is indicative of their product then why would I want to purchase health care from them

View full review

User's recommendation: Do not bother with them, too many other plans

Monica P Ydy

Need information need help with my info

Nov 15, 2023

Nice lady lots lots of and help patience be blessed very upstanding I do recommend miss Caitlin to others

View full review

Pros:

Pros

Preferred solution: I am great thank you

Jorja Lmj

My name is Thelma Roberts I went to Walmart two...

Nov 11, 2023

My name is Thelma Roberts I went to Walmart two time today Now they said that I have to pay $500.00 for my.M. I have insurance with united Healthcare insurance Here is my insurance number is 114******-** My SS name is 428-11-**** My address is Thelma Roberts 205Lynn Lane apartments D-13 Starkville Mississippi 39759 O they said that my united health care insurance no longer have it It's true or not So can I get a new card from you all before I drop youall

View full review

Kenneth B Kxd

Need to replace my card

Nov 12, 2023

I have had the numbers worn down on my card n need a replacement I still haven't received the one that was supposed to be sent a while ago now ,.at the moment I need a virtual card please

View full review

Preferred solution: Clothes n virtual card

John M Skd

Transportation

Nov 08, 2023

1.0

when I called to set up a transportation request. It took 5 × 2 try and get them to put in my correct address. But it never happened. the reason why I wanted this done or so the Uber driver. Was reimbursed properly but they seemed to not be able to change my address on the transportation request. And I called them 5 times yesterday to try and get this done and it never happened.

View full review

Preferred solution: I want my address corrected. So I don't have to keep calling back to customer service. Did you get it correci? Do that? So that doesn't even seem worth it just.

User's recommendation: Make sure that when you set up a transportation appointment that they have your address correctly stated.

Brenda B Zyt

Irving, Texas

Need issue resolved asap

Nov 06, 2023

1.0

Resolve issue asap insurance mistake by United healthcare and company is not fixing the problem xxxxx this is ridiculous. Put me through to the president or ceo of this institution

View full review

Barry R Yny

Need to talk to someone Care navigator not taking my call I have a major medical issue

Nov 06, 2023

1.0

Have a major issue with not being able to speak with my care navigator Cherie X6871 Spoke with her on Friday the 3rd 2023 she was allegedly working on assisting me to arrange for a home TP for my right knee total knee replacement She told me her hours were 9-5 Monday thru Friday! Need help asap

View full review

Cons:

Terrible service

User's recommendation: You don’t really want to know

Brent M Cpt

Brent M Cpt |

Woodbury, Minnesota

Your customer service stinks

Oct 30, 2023

I have been calling( 4 calls) and I cannot get to a human. Disgusted!@ I just want to talk to a HUMAN. Are there no humans working any more.

View full review

Cons:

Everything else

Preferred solution: I cannot get a HUMAN to answer any calls

User's recommendation: UMR - UHC sucks

Scott O Oqc

Denied coverage

Oct 30, 2023

When I *** the toilet it filled with blood. After a colonoscopy (which was covered by United Healthcare), I'm told that I have polys that need to be removed. Now United Healthcare doesn't want to cover the surgery.

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Don't choose United Healthcare. I didn't choose. It was an employee "benefit"

Anonymous

Guest-5266299

Baltimore, Maryland

Health Insurance

Oct 28, 2023

Customer Service wasn't clear who should sign up for Maryland Health Connection vs Federal Employee's not effective.

View full review

User's recommendation: Customer service should be more clearer

Randallynn M

Randallynn M |

Beltsville, Maryland

Total and complete incompetence and unwilling to do everything I ask them to do.

Oct 26, 2023

1.0

Original review Oct 26, 2023

This Drs office on minnewawa in Fresno CA is the worst Drs office I've ever been damned to have to deal with . This office is a big mess of healthcare staff that is lazy rude and a big circus of pass the buck to the next guy constantly unhelpful in every aspect . I cannot believe that it took me three weeks to get 15 pills for my husband to have any pain relief at all from his brain aneurysm post surgical pain. Once my husband was released from the ICU and was referred to uhc for his primary care provider we have had nothing but problems with these people . My husband has suffered thru painful debilitating headaches with blood pressure issues and his life hangs in the balance . And these people don't give a damn if he lives or died. All it takes is his pain level to rise and blood pressure goes too high he can have basil spasms and have another brain bleed or a life threatening stroke and these people are endangering my husband who is suffering from this condition. I am seriously on the *** of suing this place to the fullest extent. Finally after three weeks of calling and going to the office and filing a formal complaint they only gave him 15 pills . I am so disgusted with the service and with being lied to by managers who haven't done anything to help us I'm the least . The office manager is a joke who lies on end every day about calling us back and never contacting the Dr when we need to be in contact with her. They won't even offer to send my call to her voicemail. I cannot believe this outfit is even legal to practice medicine.

View full review

Loss:

$500

Cons:

Complete unhelpful and unprofessional group of idiots

Preferred solution: my husband's disability papers have not siglnedand sent to state disability office for my husband to receive extended benefits of that's our only income

User's recommendation: Never

Anonymous

Guest-5259826

Westfield, Massachusetts

This is a horrible insurance. If you need help dont bother, outsoursed!

Oct 26, 2023

1.4

The reps you get when you call are all from another company. If they dont understand or your asking more then what they want to answer, they transfer you back into the phone waiting list, or they hang up on you. How do you keep people who only answer phone then hang up on you. Nothing done. You cant get anyone on shore. If you ask you get click.And supervisors are always in a meeting. And only getting worse. Way to go United. Your keeping your customers money by not good quality service helpers!

View full review

User's recommendation: Not on your best day.

John H Hsz

I want to get some information on out of network providers

Oct 26, 2023

5.0

Wanted to find out if a in net work provider would be less expensive than a out of network provider but I was told by your representative that the only cost difference was the initial co-pay of $25-$65 so that means that my dermatologist that I used to be with forever I can stay with, and Im not really changing anything. I hope thats right.

View full review

Preferred solution: Nothing this format doesn’t allow me to say what happened or how I feel

User's recommendation: Same as always get information before you make a decision