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We have to call over and over and spend hours on the phone every time there is a claim. There have been countless errors on UHC’s end and it takes hours and hours over the course of weeks to get anything resolved. You get transferred over and over and no one really...
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1.0
#1300205
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United Healthcare - High deductibles, denied scripts, terrible ins

Had to pay 50 bucks for a well child visit for my daughter, and a common prescription was cheaper to pay out of pocket for a 90 day, rather than use insurance for a 30 day! WTF!
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Value for money
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#1296485
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United Health Care wants to pass the buck blaming the medical provider for a billing issue. UHC states that a statement received on 2 July 2018 by me for 26K was not submitted to them by the medical provider. the medical provider has submitted the statement in full to...
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#1294449
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My physician placed a prescription but the dose was too high. I immediately called UHC and informed of the situation and they replied that I need to inform my doctor and request re-submission of the correct medicine and mention corrected prescription so they will not...
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#1293865
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This was the only option available with my new employer. Its an HMO with a high deductible. They drag their feet on every claim that you submit. You get the run around on referrals. They do not disclose any information as to why they deny your claims as a stalling...
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1.5
I didn't like
  • Wont process your claims
  • Disregard for customers matters
  • Drags feet in processing claims
#1290946
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United Healthcare - Sucks

Never get back waited weeks constantly lies the worse ever
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1288674
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United Health Care is the financially responsible party for the Arizona APIPA-Community Choice Medicaid Plan. This specialty provider will see members of this medicaid plan only under Federal CMS protected EMERGENCY and/or URGENCY related medical circumstances, either...
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I didn't like
  • No corporate accountability to providers due to outsourcing
#1288368
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Here's how i spent my aternoon, and its a doozy. After I got my scripts from my doctor ( generic zoloft and abilify) i went to cvs to pick them up. I was told the abilify was $138.00 and i had not reached my deductable. So went to 2 different govt agencies for help and...
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1.7
I didn't like
  • Customer service
  • How uhc has disregarded my health care needs si completely
  • Would not work at all with me
#1286560
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On May 26th 2017, I had to go to the ER , I was 71, due to bleeding, I have to say we are snowbirds, spend 6 months in Idaho and 6 months in Az, my permanent address. ALso have this so called Passport with AARP Medicare Complete. This has been a nightmare, The Dr at...
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Anonymous
extraneous goose

I did the FBook message like you suggested, 15 min later had a text sorry for your frustrations, send your phone #, got a call., gal took bit of info, then sent a message , sa...

1.0
I didn't like
  • That they lied
  • Constantly denying medical
  • Not easy to correct problems
#1285304
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During March 2017 my husband was diagnosed with terminal cancer. We were in and out of Hospitals until April 3, 2017. He was sent home and went to be with the Lord on April 4. UHC will not pay the doctors bill because he's not in network. The doctor discharge him...
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1.3
#1280819
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