My wife and I have accounts with United Healthcare she is still unable to log in. I have spent six (6) hours over four days with them and the can not or will not fix the problem. I have been passed to upper level support several times all to no avail. Since the update...Read more
My doctor and I wrote and called Unt. Heath.on several occasions since I have been using the soft nasal pillows for my CPAP. No longer available through Apria, or even local providers I looked everywhere for this unit. The new and "improved" unit gave me claustrophobic...Read more
United Healthcare - They just don’t care
I had knee replacement surgery and when I ran out of pain killers that I seriously need they denied me a refill stating that I was 2 days early into getting a refill. I am screaming in pain and they just don’t care. Thanks for all your help
I didn't like
- How uhc has disregarded my health care needs si completely
For my office visits in 2016 -2017 3 of them with the same Dr. Was billing me as if the Dr. was a specialist. Double my copay. The Dr states she isn't. I and the Dr tried to get her credentials corrected. I was assured last October it was corrected and going forward...Read more
I am having the same problem. The passport is activated and has been. Pass It is good for 9 months. They told me at first that it wasnt good for Florida even though all of Florida is covered according to the website. They say referrals are needed even though it says...Read more
I had a ski accident in Canada 3 1/4 years ago in January 2015 and they won't process my claims in a timely manor. I have been trying all this time for United Healthcare to process my claims for about $10,000 I had to use my visa for payment in Canada. I have faxed...Read more
Being type 1 diabetic means you need insulin to survive. United healthcare keeps changing which insulin it will cover. It does not feel the need to share the information on which insulin it will cover with you or your doctor until you need to fill a prescription...Read more
United Healthcare - Pre-approval???
United refised to pay for two mammograms and a blood test ordered by my doctor. They did find something to watch on the mammogram, but since United won't pay, and I can't afford it, I won't be having another one. I'd be better off with just plain Medicare.
Had a worst experience with the customer service. I was trying to get prior authorization for extension of my physical therapy sessions. Each customer service agent kept giving me different information. and kept connecting me to different departments. So far I have...Read more
I was diagnosed with breast cancer in December 2017. I went out on STD at end of January. I am still waiting for approval of my claim. They requested medical records going back more than two years. Some of the physicians I have never heard of. I call weekly only to be...Read more
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