Contact United Healthcare Customer Service
United Healthcare Phone Numbers and Emails
Toll-Free Number:
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(866) 633-2446Member Services
Customer Service:
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(888) 200-0327Alabama
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(877) 482-9045Arizona
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(888) 809-6539Colorado
United Healthcare Emails:
Contact Information
United Healthcare Website:
United Healthcare Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm (ET)
UnitedHealthcare
Customer Service - Privacy Unit
P.O. Box 740815
Atlanta, GA 30374-0815
United Healthcare Customer Service Reviews
when I called to set up a transportation request. It took 5 × 2 try and get them to put in my correct address.
But it never happened. the reason why I wanted this done or so the Uber driver.
Was reimbursed properly but they seemed to not be able to change my address on the transportation request. And I called them 5 times yesterday to try and get this done and it never happened.
Disappointed that I was given a provider who was not taking new patients. I now have to get a new card Calling customer service again to help the last gal I spoke to was very informative and professional Appreciate her efforts. I should have elected to take the survey she was great
They kept tossing me back and forth and sometimes the customer representative gave me wrong contact number to agencies not related them in any way. The last lady I talked to about my issues was quite polite and knew her duties well. My overall experience hasnt been the best with United Healthcare student resources.
How Good is United Healthcare's Customer Service?
Summary of United Healthcare Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call United Healthcare?
Request for Information Question:
- “To find out coverages of a client”
- “Need to talk to a representative”
- “Question for coverage”
Cards Question:
- “My cards was stolen”
- “I never recieved my id cards”
- “Lost card”
Product/ Service Question:
- “No paper work been a mouth”
- “Health Insurance”
- “Medical insurance issue”
Payments and Charges Question:
- “Payment”
- “Make payment”
- “Billing error”
Return/ Replace Question:
- “Replacement cards”
- “To change my bank account number for withdrawals”
- “I need a replacement card buy here”
Account Question:
- “Account”
- “Check balance on hsa card”
- “Membership”
Activation/ Cancellation Question:
- “Cancel 2024 coverage”
- “I have canceled United Healthcare”
- “Get someone to help me cancel and take off other INS that have been canceled. And so you my main instinct can pick up for the methadone clinic 590ellis road Jacksonville FL because I can't afford to pay and this crazy need help.”
Staff Question:
- “Member Services Phone Number”
- “Customer service”
- “Transportation service”
Shipping and Delivery Question:
- “Haven't received my card yet”
- “Where is my ride”
- “I didn't receive member's ID card for United Healthcare”
Employment Question:
- “To see if I can get paid to tk care of my father due to stroke”
- “Job opportunity”
- “I had a job interview”
Website/ Application Question:
- “I'm trying to do a application”
- “I sent in an application & have not received a reply”
- “Assited with a. care provider”
Refund Question:
- “Refund”
- “Refund RF# 12847148”
- “Refund payment from cancellation.”
Other Question:
- “Verify new policy”
- “To change doctors”
- “Need information”
About
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The United Healthcare (UHC) strives to improve the Health Care System. The company was founded in 1977. The United Healthcare offers practical online tools for consumers, customer-oriented health benefit plans and services, and around-the-clock access to support resources. Over the past several years the company introduced the UnitedHealth Basics. It is a product which offers benefits for people with low income who want to take part-time work. Later UnitedHealth Wellness was launched. United Healthcare provides customers with health improvement programs online, discounts, and special sessions (weight management and quit smoking and drinking programs and the like). Definity HRA and Definity HAS in 2005 presented a new generation of customer-oriented health plans which is acomplished with online tools.
United Healthcare is ranked 229 out of 1608 in Insurance category
USA
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