Contact United Healthcare Customer Service
United Healthcare Phone Numbers and Emails
Toll-Free Number:
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(866) 633-2446Member Services
Customer Service:
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(888) 200-0327Alabama
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(877) 482-9045Arizona
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(888) 809-6539Colorado
United Healthcare Emails:
United Healthcare Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
United Healthcare Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call United Healthcare is 8666332446. 61% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 85% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as United Healthcare may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
United Healthcare Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call United Healthcare is 8666332446. 61% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 85% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as United Healthcare may ask you for the following information to identify you as a customer: first and last name, phone number or address or zip code.
People call United Healthcare mainly because of request for information, cards and product/ service.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact United Healthcare is sustainability@uhg.com. 76% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact United Healthcare?
Most Popular Number:
| Total calls: 1 724 | Issues resolved: 69 | Last call: Dec 10, 2025 |
Contact Information
United Healthcare Website:
United Healthcare Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm (ET)
UnitedHealthcare
Customer Service - Privacy Unit
P.O. Box 740815
Atlanta, GA 30374-0815
How Good is United Healthcare's Customer Service?
Summary of United Healthcare Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call United Healthcare?
Request for Information Question:
- “Information on healthcare”
- “Check verification”
- “Need help for finding a apartment or our house”
Cards Question:
- “Card locked”
- “New card”
- “My card”
Product/ Service Question:
- “Complaint”
- “The reason for me calling my name is Steven Willis. I am on Denise Wilson’s insurance as a caretaker. I want to come off as a caretaker when someone call me. I can explain why I want to come off ASAP today.”
- “I need my policy number”
Payments and Charges Question:
- “Rebate check”
- “Charging me”
- “Fraudulent business practices”
Account Question:
- “Members cards.”
- “If I'm a member with the United healthcare team”
- “Losy my member is card”
Return/ Replace Question:
- “Returning a call from you guys A.m.”
- “Change address”
- “Replacement”
Activation/ Cancellation Question:
- “Activate card”
- “Just activated my U card last week bought 190 dollars of merchandise and could not purchase said i only have 21 dollars”
- “I want to know why you deactivated my card and issued another card”
Staff Question:
- “Customer service”
- “Cxab service”
- “Transportation service”
Shipping and Delivery Question:
- “I have not received my new card”
- “Haven't got my card yet”
- “Did not receive 2items with my order”
Refund Question:
- “I need my money back that you took from me”
- “To see if I can get a refund on meds that I had to pay for”
- “Refund payment from cancellation.”
Employment Question:
- “To see if I can get paid to tk care of my father due to stroke”
- “Job opportunity”
- “I had a job interview”
Website/ Application Question:
- “I'm trying to do a application”
- “I sent in an application & have not received a reply”
- “Assited with a. care provider”
Other Question:
- “Available plans”
- “Learn about over the phone wellness check ups”
- “Waiver for Howard university”
Compare United Healthcare Customer Service To
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