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I always made sure my spouse was treated by network providers. However during a prostate cancer biopsy the specimens were sent to a CA lab. 1 year later I am finding it was treated as out of network. Their. Customer service said there is a clause in the policy stating...
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#1149455
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United healthcare d

How can United Healthcare's ad feature an older man getting lost in a maize only to have a inexperienced lady drive of a front end loader with some clients on it plowing down some of the maize?
#1149306
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So this is the second time that this has happened. They refused to cover dental work done. Excuse No large fractures or area of decay. However the silver composite that finally fell out was a third the side of my pinky finger, and the decay was down in the tooth not...
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1.1
I didn't like
  • Denial of coverage rates
#1149053
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I called UHC Customer Service this am. The first thing I heard on the phone was something about how good their customer service is to their clients. That is BS! The person I talked to this morning was both uninformed and stupid. I was questioning the cost of a drug my...
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1.3
I didn't like
  • Customer service
#1142576
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I have been with United Health Care for 4 years. I had the United Health Care Complete Plan. I was 100 % happy with the service I received. In November of 2017, I changed to the Duel Coverage Plan. It has been a nightmare. when I have a question, I am transferred at...
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1.0
I didn't like
  • Non-responsive
  • Incorrect information given by reps
#1140087
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United Healthcare - Awful experience

Been contacting them since August and non stop crap
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1140046
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What I did not realize is that they changed it and WOULD NOT CHANGE IT BACK!!!! I verified my doctor of 10 years was still a provider but they would not accept it. Then, they made me wait while they "researched" who changed my doctor, accused me or doing it. I told...
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#1137498
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Received a bill for $71 from UnitedHealthcare this week. I haven't had insurance with them since 2016. The bill they sent has no explanation. I suspect that most people end up paying rather than arguing with UnitedHealthcare. Since arguing with them is like talking to...
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Anonymous
William

A class action suit is nonsense.Forget that.But I would return a copy of their bill ; sent Certified Mail return receipt requested.Demand (politely) an explanation for this "c...

1.2
#1136370
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UNITED HEATH CARE/OPTUM HAVE UNTRAINED EMPLOYEES MAKING MAJOR REIMBURSEMENT DECISIONS. We have had a contract with UHC/UBH and suddenly without notice they made changes to their coding requirements. We are told after 20+ years of billing IOP that HCPCS H0015 is a...
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#1135804
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Worst company ever!!! Refuse to cover a surgery that is medically necessary. They want to wait until a person has cancer before covering a procedure.
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Anonymous
Michelle

I’m having same issue with United I need Breast surgery to have *** scraped an hopefully help pain. Denied twice went to regular surgeon an still got denied, United is sayin...

1.0
#1133217
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