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Called in at 1027am asked the customer Rep to speak to a supervisor the rep state that she couldn't connect me unless I state why I don't state anything to her because I've been told to many untruths by other Rep that's why I wanted to speak to someone higher up I have...
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#1279090
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we got a bill from the hospital, its for $543.00, I had eye surgery done, we went and talk to the hospital and they said they don't pay for inpatience drug care while in same day surgery, I ask the lady are we suppose to bring our on drugs for surgery, she say the...
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#1273101
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I have never a any kind of trouble with you until today at about 2:00 pm on May 29th. I have never done this don't li8ke to. I talked to Tina about a bill i got from my Dr this is about the 4th time they have done it their not waiting for Medicaide to pay their part....
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#1266649
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I am trying to obtain just a LIST of home health agencies one of which will be able to provide an in-home aide for my mother who is bed-ridden with stage IV lung cancer. I have been on the phone with UHC, this morning alone, for over 2 hours, during which time I was...
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queenofmean
queenofmean

I'm sorry about your mother. I wish her a fast recovery. I have been there as well with a very ill parent.

Anonymous
Joe

The worst insurance company I ever had had for one month now I have blue cross and sheild

1.0
I didn't like
  • To say the least
#1260776
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I have been in a several month battle with UHC getting them to cover a flu shot from last winter and other claims. Every consumer service person I have talked to gives me a different excuse. Now I am told I am under investigation because they can not take my word for...
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BrightDeer486
BrightDeer486

you got that right about americans and insurance companies and obamacare...the insurance companies loved it when obama care passed.

1.0
#1259896
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After I log in to the member.uch.com website, I'm re-directed to the HealthSafe ID website. I log in with my username and password and it keeps coming back to the log in screen. Just a constant cycle. I need to access my claims before I pay my bill. The technical staff...
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Anonymous
Very *** Pissed Off

Working with the "Healthsafe ID" is great. The security is so tight not even users can sigh in. Great job!

#1259546
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United Healthcare - Terrible

Customer rep was very rude and unprofessional disconnected phone aBullshitnd answer rudley
1.0
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Customer service
Product or Service Quality
Staff
Website
#1259028
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United Healthcare - Terrible

Your customer service rep was so rude. I'm sure united didnt make their company based on rude employeesBullshitBullshit
1.0
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Customer service
Product or Service Quality
Staff
#1259020
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I had United Healthcare through a previous employer and they paid for a certain pain medication for 5 years. I got a new job who also offered United Healthcare; their plan is horrible- very high deductibles and we pay too much per month for the coverage we get. Now I...
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1.1
#1252218
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United Healthcare - Log in since HealthSafe ID upgrade
My wife and I have accounts with United Healthcare she is still unable to log in. I have spent six (6) hours over four days with them and the can not or will not fix the problem. I have been passed to upper level support several times all to no avail. Since the update...
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Anonymous
oldav8rswife

I am having the same problem. Cannot get to my Medicare insurance or Optimum RX. The 1-800 number is useless. Tech support does nothing. Ready to stop auto-payment. You have m...

Anonymous
Laura

I am having the same problem. Very frustrating

#1247263
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