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I have been fighting with UHC Oxford since June 2016 trying to get my prescription for Acyclovir ointment (a generic drug for Zovirax ointment) approved to help treat my Herpes Simplex/Zoster condition. If I don’t immediately treat this skin condition - outbreak, it...
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Anonymous
Sam Attard

It's been a year now and I still have not resolved this issue with UHC Oxford. They never even tried to contact me.

1.0
I liked
  • Medical claims are processed easily
I didn't like
  • Most awful health plan ever
  • Customer service
#1027693
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My wife and I are on this insurance thru my employer. It is slow to pay and lacks providers in my area. We cannot get service from my HR department. We cannot get service from UHC. We are paying high dollar for the most expensive options available and we are not being...
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#1027642
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The Dad pays UHC for primary insurance on our son. I, mother, signed him up for Aetna as his secondary. Now UHC has sent a letter to the father stating they are going to drop the son from the plan, which he pays for and are enrolled in. Father calls me and is...
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1.0
I didn't like
  • Looseness of letters
  • And not notifying the mother as well
#1025587
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United Healthcare Ppo Health Insurance Review

United Healthcare
#953099
1.0
Details
Horrible health insurance ...forget having a baby..for all regular routine non complicated blood work ultrasounds and hospital stay to deliver the baby..your paying out the nose they hardly cover anything just paid 170 for ultrasound and once you hit the dectublie your still paying out of pocket. Worst company to deal with. Wish i still had blue cross
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United Healthcare Navigate Health Plan Review

United Healthcare
#931204
Have been going in circles with these clowns,have paid out the nose and they still say i owe 1600.00 whattttt???? Seriously feel as though im getting ripped off big time!! I have been lied to over and over again! No clear answers and no one to hold accountable since no one there gives a last name...
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Short Review on August 22, 2016

United Healthcare
#905200
1.0
Details
The worst customer service i ended up suing them in court over non paid hospital bill
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United Healthcare Customer Care Review

United Healthcare
#897967
1.0
Details
Their customer service is based in the Phillipines and i cannot understand anyone that answers. And they cannot answer a simple question. The only response to various questions was" i see your charge of...". Bring customer service back to the states!!
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Customer service
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Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
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Value for money
Website
I have Insurancr with United Health Care, And right now Im not very Happy with them, My Pain Management Doctor, has been writting the same Meds for many years now and finally got my pain level under control, after trying so many different Meds, But January 3rd I go to...
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1.5
#1022240
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I have been dealing with Optum, now Briova for over 3 years. I swear to God they do not train their staff. I have to plan on a 2 hour ordeal just to get medication I take every 10 days. Today was the icing on the cake. I had enough. I pushed and pushed. I spoke to...
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#1017620
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I am hoping that they can figure out and get United Health Care admit that they screwed up. They claimed that I had a health insurance policy since 2004 with them through an old employer. Which is a lie because I have always had my husband's insurance. I want them to...
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Anonymous
UHC ***sumer

I was recently hospitalized and had to stay several days. Now I have to come up with my entire deductible 6,500. before UNH pays. Who has that sort of money if you work paych...

I didn't like
  • Customer service
#1016795
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These people are incompetent ***! I have a medical claim from 2013 atill unpaid. United Healthcare rejected the claim saying that I was not covered at the time of the medical visit when I was. Years later and a judgment later, I am still fighting them. They now agree...
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badinsurance1
badinsurance1

there is a class action against them. contact the lawyer Bleichman and Klein email Bleichmanklein@gmail.com

I didn't like
  • I hate this company
#1016408
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My daughter went to a routine doctor visit in October 2015. She is covered by her father's medical coverage and up to November 2015 that was with United Healthcare. I have seperate coverage through my employer also with United Healthcare. Everytime the doctor office...
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#1015932
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UHC has the all time worst customer service of any health insurance carrier. I work in the healthcare industry and I have never experienced anything like the mistreatment that I have received from UHC. It all started in January 2016 when I tried to choose a PCP for my...
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1.4
I didn't like
  • Boiler plate answer to appeal
  • Being lied to
#1014787
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Every time I order specialty medication from Briova it takes me approximately one hour on the phone to straighten out the order. Continually miss delivery dates and system is continually in disarray. Incessant repeating of the same information on the phone over and...
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Anonymous
jERRY

The right hand is very aware that there is that infamous left hand but they hate that left hand and will work towards making it look ineffective. There is a competition betwee...

2.7
#1013842
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