UHC had previously covered my treatment for migraines (painful Botox injections in my head, and back of neck), treatments that were very successful in limiting the number of migraines experienced. Every 90 days I was allowed treatment, but after my last treatment UHC withdrew (yes, withdrew-they had already paid my bill, then withdrew it) their payment to my Dr.
and subsequesntly I was billed $3200. For 3 years UHC has covered this treatment. There is NO CURE for migraines! UHC's upper management lines their pockets with bonuses paid for by denied claims of customers forced from medically necessary treatments (a common practice imposed on front line employees, supported by management, executed by greedy shareholders and CEO's.
Shame on you UHC. May you all be held accountable.
Product or Service Mentioned: United Healthcare Health Insurance.
Reason of review: Poor customer service.
Monetary Loss: $3200.
Preferred solution: Full refund.