Product: United Healthcare Customer Care Clear all filters (31 of 31 reviews match)
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I realize it is cheaper to use employees from other countries and I do not have a problem with that. What I DO have a problem with is the employee not being able to speak well enough for me to understand. I also need to add that I kept getting disconnected. I detest...
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1.6
Product
United Healthcare Customer Care
I didn't like
  • Lack of english speaking representative
#1036849
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Every time I have to call United Health Care about a claim or a client I get the run around for an hour.everyone is very polite when they tell you that the will transfer you to a "dedicated team" that hands this type of policy. When you ask to speak to a supervisor...
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badinsurance1
badinsurance1

there is a class action against them. contact the lawyer Bleichman and Klein email Bleichmanklein@gmail.com

1.0
Product
United Healthcare Customer Care
#1031098
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I have Insurancr with United Health Care, And right now Im not very Happy with them, My Pain Management Doctor, has been writting the same Meds for many years now and finally got my pain level under control, after trying so many different Meds, But January 3rd I go to...
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1.5
Product
United Healthcare Customer Care
#1022240
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United Healthcare Customer Care Review

#897967
1.0
Details
Their customer service is based in the Phillipines and i cannot understand anyone that answers. And they cannot answer a simple question. The only response to various questions was" i see your charge of...". Bring customer service back to the states!!
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Exchange, Refund and Cancellation Policy
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Price Affordability
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What more can a consumer do?I called into UHC customer service to see if custom orthotic shoe inserts were covered on my policy prior to my appointment and was told they were. Two months later I get a bill for $600 for "medical equipment". So today, another rep tells...
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1.0
Product
United Healthcare Customer Care
I liked
  • Extremely unhappy
I didn't like
  • Lack of knowledge of customer service reps
#1007311
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Today I had reason to call United Health Care and realized I was talking to someone outside the United States.I could not understand what she was trying to tell me. I asked where they were answering the telephone and she said....."somewhere in Asia." Asia? Very poor...
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Product
United Healthcare Customer Care
#1004221
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She had me on hold for over 25minutes while she was looking at my information and then comes back to tell me that "due to high call volumes,I can't transfer you over to the national complaint department, is there anything I can help you with?".......WHAT THE ***.... YES YOU CAN GO TO ***...so, I can't sue United healthcare...
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1.0
Product
United Healthcare Customer Care
#986496
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If you are a United HealthCare insurance customer it appears that HIPPA violations are built right into the system. After getting calls from nurses on staff and cold calls from India from contractors working for United Healthcare it became apparent that my repeated...
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Bubblepuppy
Bubblepuppy

My card says that it is United Healthcare Services Inc. that administers this company, so that is who I hope I rightfully marked as the guilty party.

Product
United Healthcare Customer Care
#963542
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I am presently with Humana but have recently changed over to UHC as it will cost me less.While I have spent two days now arguing and fighting with UHC I am now leaning toward staying with Humana. I have fought with Humana many times over the years but as a new customer...
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1.0
Product
United Healthcare Customer Care
I didn't like
  • Runaround they have given me
#949465
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BE CAREFUL....confusing sign up procedure. Encouraged lower premiums for "same" service. When I contacted them, they put me through the "red tape" of repealing my insurance and then denied me. Took my premium without allowing me access to a decent dentist within 50...
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1.3
Product
United Healthcare Customer Care
I didn't like
  • Poor service non coverage
  • Red tape
  • No personal responsibility
#944082
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Dated: 10/15/2016 To: United Healthcare Insurance Company P.O. Box: 30607 Salt Lake City, Utah 48130-0607 Atn: To Whom It May Concern: Firm: AARP United Healthcare Insurance Company! On this date stated above and other dates We; "Paul and "Patricia Gutmann" has...
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Anonymous
Anonymous

Yes I am the original author of this complaint.REMEMBER BE CAREFUL OF FRAUDS IN THE MEDICARE SUPPLEMENTS LIKE UNITED HEALTH INSURANCE.......BE SAFE GO WITH THE "BLUE CROSS BLU...

Anonymous
Dialtone Jr2

NO THESE ISSUES HAVE NOT BEEN RESOLVED AT OF THIS DATE: 27 DEC 2016...........................Typical FIRM in the healthcare Firm in the United States of America! "Take the ...

1.0
Product
United Healthcare Customer Care
I liked
  • None
I didn't like
  • Customer service
  • Passive aggressive way i was paid when they felt like it
  • Them when they refused to send letters dening medications
#936766
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