Product: United Healthcare Customer Care Clear all filters (0 of 44 reviews match)
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I am trying to obtain just a LIST of home health agencies one of which will be able to provide an in-home aide for my mother who is bed-ridden with stage IV lung cancer. I have been on the phone with UHC, this morning alone, for over 2 hours, during which time I was...
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Anonymous
Joe

The worst insurance company I ever had had for one month now I have blue cross and sheild

BrightDeer486
BrightDeer486

i feel yor pain, believe me.

1.0
Product
United Healthcare Customer Care
I didn't like
  • To say the least
#1260776
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United Healthcare - Log in since HealthSafe ID upgrade
My wife and I have accounts with United Healthcare she is still unable to log in. I have spent six (6) hours over four days with them and the can not or will not fix the problem. I have been passed to upper level support several times all to no avail. Since the update...
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Anonymous
Laura

I am having the same problem. Very frustrating

Product
United Healthcare Customer Care
#1247263
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I went for my yearly exam and then looked on the United Healthcare website at my Eob. Was charged $460. Instead of the $35.00 copay I was expecting. United had my Dr. as out of netwok. Called United and explained prev. Years in network billing. Talked to a supervisor...
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Anonymous
Anonymous

Sounds like your dr’s billing office filled out their contract withUHC incorrectly then decided to cxl it, sounds like a dr office issue, if they can’t figure simple stuff out...

1.0
Product
United Healthcare Customer Care
#1242797
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Had a worst experience with the customer service. I was trying to get prior authorization for extension of my physical therapy sessions. Each customer service agent kept giving me different information. and kept connecting me to different departments. So far I have...
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Product
United Healthcare Customer Care
#1233085
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You guys definitely need to hire some more professional, patient and kind people. I've never had such terrible phone service before Overall terrible experience with United healthcare. I also don't understand why i need a minimum of 100 words to write a complaint about...
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Anonymous
Leslie

Agree 100%

1.0
Product
United Healthcare Customer Care
#1225316
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I sent UHC a child support decree stating the mother is to pay a portion of medical care.I submitted a guardianship document. The person was a minor. Since the mother was subscribed, I could not set up an account for the minor. The mother refused to send any...
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1.0
Product
United Healthcare Customer Care
I liked
  • Actually they were polite while lying to me
  • Extremely unhappy
I didn't like
  • Not easy to correct problems
  • Insidious
  • Very substandard pateint care
#1211386
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My son has medicaid and he had an appointment to bee seen by his dentist.We don't have dentists nearby that accept Medicaid so I had to schedule transportation services, considering that I'm disabled myself and that the facility where we had to go is an hour away. So I...
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Anonymous
Patrick

If United Healthcare is your primary insurance, you shouldn't have contacted Medicaid to begin with. Do you have dental coverage through UHC? Sounds like you'll have to pay ou...

1.0
Product
United Healthcare Customer Care
I didn't like
  • Horrible becky k supervisor 154
#1180926
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I applied for AARP United Healthcare Plan 1 HMO. Applying on line was easy. I received a card with my co Pay & Dr.’s! However, afterwards I received a letter saying to call to confirm. This was the end of Nov. 2017 When I called the agent offered me other options &...
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1.6
Product
United Healthcare Customer Care
#1179494
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Apparently the staff at this establishment are not on the same page, actually...they are not even reading the same book!You only get one chance to make a good impression and United Health cash in on a very negative note. What part of United Health is "NOT" a good match...
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Product
United Healthcare Customer Care
I didn't like
  • Lie told to me
#1171873
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We enrolled under HMO plan.It was a switch from Supplement plan. UHC unable to handle this simple matter. Still being billed under old plan and EFT being done under old plan. No new bills under new plan. No refund, no adjustment of Premium. Phone calls of no use. Their...
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2.2
Product
United Healthcare Customer Care
I liked
  • Extremely unhappy
  • One rep did try to help me
#1166295
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