Product: United Healthcare Customer Care Clear all filters (38 of 38 reviews match)
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I sent UHC a child support decree stating the mother is to pay a portion of medical care.I submitted a guardianship document. The person was a minor. Since the mother was subscribed, I could not set up an account for the minor. The mother refused to send any...
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1.0
Product
United Healthcare Customer Care
I liked
  • Actually they were polite while lying to me
  • Extremely unhappy
I didn't like
  • Insidious
  • Not easy to correct problems
  • Very substandard pateint care
#1211386
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My son has medicaid and he had an appointment to bee seen by his dentist.We don't have dentists nearby that accept Medicaid so I had to schedule transportation services, considering that I'm disabled myself and that the facility where we had to go is an hour away. So I...
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Anonymous
Patrick

If United Healthcare is your primary insurance, you shouldn't have contacted Medicaid to begin with. Do you have dental coverage through UHC? Sounds like you'll have to pay ou...

1.0
Product
United Healthcare Customer Care
I didn't like
  • Horrible becky k supervisor 154
#1180926
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I applied for AARP United Healthcare Plan 1 HMO. Applying on line was easy. I received a card with my co Pay & Dr.’s! However, afterwards I received a letter saying to call to confirm. This was the end of Nov. 2017 When I called the agent offered me other options &...
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1.6
Product
United Healthcare Customer Care
#1179494
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Apparently the staff at this establishment are not on the same page, actually...they are not even reading the same book!You only get one chance to make a good impression and United Health cash in on a very negative note. What part of United Health is "NOT" a good match...
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Product
United Healthcare Customer Care
I didn't like
  • Lie told to me
#1171873
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We enrolled under HMO plan.It was a switch from Supplement plan. UHC unable to handle this simple matter. Still being billed under old plan and EFT being done under old plan. No new bills under new plan. No refund, no adjustment of Premium. Phone calls of no use. Their...
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2.2
Product
United Healthcare Customer Care
I liked
  • Extremely unhappy
  • One rep did try to help me
#1166295
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United Healthcare - Awful experience

Been contacting them since August and non stop crap
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
United Healthcare Customer Care
#1140046
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What I did not realize is that they changed it and WOULD NOT CHANGE IT BACK!!!!I verified my doctor of 10 years was still a provider but they would not accept it. Then, they made me wait while they "researched" who changed my doctor, accused me or doing it. I told them...
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Product
United Healthcare Customer Care
#1137498
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I realize it is cheaper to use employees from other countries and I do not have a problem with that. What I DO have a problem with is the employee not being able to speak well enough for me to understand. I also need to add that I kept getting disconnected. I detest...
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1.6
Product
United Healthcare Customer Care
I didn't like
  • Lack of english speaking representative
#1036849
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Every time I have to call United Health Care about a claim or a client I get the run around for an hour.everyone is very polite when they tell you that the will transfer you to a "dedicated team" that hands this type of policy. When you ask to speak to a supervisor...
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badinsurance1
badinsurance1

there is a class action against them. contact the lawyer Bleichman and Klein email Bleichmanklein@gmail.com

1.0
Product
United Healthcare Customer Care
#1031098
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I have Insurancr with United Health Care, And right now Im not very Happy with them, My Pain Management Doctor, has been writting the same Meds for many years now and finally got my pain level under control, after trying so many different Meds, But January 3rd I go to...
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1.5
Product
United Healthcare Customer Care
#1022240
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