Product: United Healthcare Customer Care Clear all filters (0 of 49 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
After moving 3 1/2 years ago, and sending many correspondence to my mother over this time United Healthcare (UHC) terminated her Medicare Advantage coverage with 18 days notice. They claim they didn't know about her 3 mile move from Aurora, CO to Denver, CO. During...
Read more
Anonymous
Martha Morton

I have been trying to order my over the counter/ o+c-essentials.com but unable to get to that page. I would love to order it soon as possible. I am not saying I agree with wit...

Product
United Healthcare Customer Care
#1313938
Reply to reviews
I have never a any kind of trouble with you until today at about 2:00 pm on May 29th. I have never done this don't li8ke to. I talked to Tina about a bill i got from my Dr this is about the 4th time they have done it their not waiting for Medicaide to pay their part....
Read more
Product
United Healthcare Customer Care
#1266649
Reply to reviews
I am trying to obtain just a LIST of home health agencies one of which will be able to provide an in-home aide for my mother who is bed-ridden with stage IV lung cancer. I have been on the phone with UHC, this morning alone, for over 2 hours, during which time I was...
Read more
queenofmean
queenofmean

I'm sorry about your mother. I wish her a fast recovery. I have been there as well with a very ill parent.

Anonymous
Joe

The worst insurance company I ever had had for one month now I have blue cross and sheild

1.0
Product
United Healthcare Customer Care
I didn't like
  • To say the least
#1260776
Reply to reviews
Show

United Healthcare - Terrible

Customer rep was very rude and unprofessional disconnected phone aBullshitnd answer rudley
1.0
Details
Customer service
Product or Service Quality
Staff
Website
Product
United Healthcare Customer Care
#1259028
Reply to reviews
Show

United Healthcare - Terrible

Your customer service rep was so rude. I'm sure united didnt make their company based on rude employeesBullshitBullshit
1.0
Details
Customer service
Product or Service Quality
Staff
Product
United Healthcare Customer Care
#1259020
Reply to reviews
United Healthcare - Log in since HealthSafe ID upgrade
My wife and I have accounts with United Healthcare she is still unable to log in. I have spent six (6) hours over four days with them and the can not or will not fix the problem. I have been passed to upper level support several times all to no avail. Since the update...
Read more
Anonymous
oldav8rswife

I am having the same problem. Cannot get to my Medicare insurance or Optimum RX. The 1-800 number is useless. Tech support does nothing. Ready to stop auto-payment. You have m...

Anonymous
Laura

I am having the same problem. Very frustrating

Product
United Healthcare Customer Care
#1247263
Reply to reviews
I went for my yearly exam and then looked on the United Healthcare website at my Eob. Was charged $460. Instead of the $35.00 copay I was expecting. United had my Dr. as out of netwok. Called United and explained prev. Years in network billing. Talked to a supervisor...
Read more
Anonymous
Anonymous

Sounds like your dr’s billing office filled out their contract withUHC incorrectly then decided to cxl it, sounds like a dr office issue, if they can’t figure simple stuff out...

1.0
Product
United Healthcare Customer Care
#1242797
Reply to reviews
Had a worst experience with the customer service. I was trying to get prior authorization for extension of my physical therapy sessions. Each customer service agent kept giving me different information. and kept connecting me to different departments. So far I have...
Read more
Product
United Healthcare Customer Care
#1233085
Reply to reviews
You guys definitely need to hire some more professional, patient and kind people. I've never had such terrible phone service before Overall terrible experience with United healthcare. I also don't understand why i need a minimum of 100 words to write a complaint about...
Read more
Anonymous
Leslie

Agree 100%

1.0
Product
United Healthcare Customer Care
#1225316
Reply to reviews
I sent UHC a child support decree stating the mother is to pay a portion of medical care.I submitted a guardianship document. The person was a minor. Since the mother was subscribed, I could not set up an account for the minor. The mother refused to send any...
Read more
1.0
Product
United Healthcare Customer Care
I liked
  • Extremely unhappy
  • Actually they were polite while lying to me
I didn't like
  • Very substandard pateint care
  • Insidious
  • Not easy to correct problems
#1211386
Reply to reviews