Product: United Healthcare Health Insurance Clear all filters (201 of 201 reviews match)
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I am having the same issues.3 plus hours on the with UHC customer just yesterday. My broker was with me trying to help get this straightened out. No resolution. After asking the customer rep to confirm for herself that my doctor was in network she called their office...
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2.0
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United Healthcare Health Insurance
I didn't like
  • Customer service and passport program
#1087902
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Husband had two blood clots in both lungs and aspiration pneumonia has a peg tube for feeding and was denied to go to a rehab facility that would have speech therapy working to help him eat again as well as strengthen him to go home and we pay a high deductible for our...
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United Healthcare Health Insurance
#1086107
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2015, I had insurance through the marketplace for $640 per month for me and my 2 kids; each healthy, no medications, or pre-conditions.Based on our income, insurance said they were covering $230 a month to "make it affordable." Wonderful. But my husband worked overtime...
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United Healthcare Health Insurance
#1066306
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United Healthcare - Worst service ever.

#1089903
1.3
Details
United Health RX, is the worst service i have ever seen. They canceled my dads because i have POA and had his bill sent to me. I told them he did not move, i just need his bill to me. They canceled then would not start it back for a month, then fined him because its not open enrollment. Two times he was prescribed a new drug. They refused to pay because its to high. Worst service ever.
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United Healthcare Health Insurance Review

#1006642
1.0
Details
Our new Optum perscription coverage is combined with doctor visits . which means we have to meet our United Healthcare deductible before they pay anything towards the prescriptions! So imagine my surprise when I went to CVS to pick my daughters medicine up.....$473!!!!!!!
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United Healthcare Health Insurance Review

#820704
1.4
Details
i called got approval sent in bills they paid a very small amount i called they said they only pay what medicare says i called medicare &it was alot more after filling aclaim they 60 days later payed up then i sent in some more bills again paid less then sent 2 more bills which now they denied still waiting but iam taking them to small claims court
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United Healthcare Health Insurance Review

#814707
1.8
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Horrible ins. They set me up with a primary care physician, i went only to be told it would not be covered by ins. WTF, you sent me to him. Called ins, no help. I hate UnitedHealth Care, dont waste your tome or health.
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They unilaterally cancelled my healthcare insurance and never returned my paid premiums.UnitedHealthcare, which is part of UnitedHealth Group, provides prescription drug benefits through stand-alone pharmacy plans, as well as health plans that cover medications as part...
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1.0
Product
United Healthcare Health Insurance
#1064317
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My brother-in-law had a widow maker heart attack, he was dead for an unknown amount of minutes, and was revived.There was a neural scan, and the family was told that he was basically brain dead. We were told to plan the funeral. Then, a miracle happened, he began to...
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1.0
Product
United Healthcare Health Insurance
I liked
  • Actually they were polite while lying to me
  • Pillagers of health
I didn't like
  • Useless customer service
#1046816
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I was looking for a diagnostic test for my son and looked at their website to find a provider.Going through and calling providers off that list is like a full time job. The website doesn't indicate the provider's age limitations, or whether they are accepting new...
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United Healthcare Health Insurance
#1045321
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My wife and I are on this insurance thru my employer.It is slow to pay and lacks providers in my area. We cannot get service from my HR department. We cannot get service from UHC. We are paying high dollar for the most expensive options available and we are not being...
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United Healthcare Health Insurance
#1027642
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The Dad pays UHC for primary insurance on our son.I, mother, signed him up for Aetna as his secondary. Now UHC has sent a letter to the father stating they are going to drop the son from the plan, which he pays for and are enrolled in. Father calls me and is...
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1.0
Product
United Healthcare Health Insurance
I didn't like
  • Looseness of letters
  • And not notifying the mother as well
#1025587
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I have been dealing with Optum, now Briova for over 3 years.I swear to God they do not train their staff. I have to plan on a 2 hour ordeal just to get medication I take every 10 days. Today was the icing on the cake. I had enough. I pushed and pushed. I spoke to...
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United Healthcare Health Insurance
#1017620
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I have had UHC coverage through my employer for two years and I pay premiums...I'm not on the charity coverage... UHC does not know how to add and subtract to determine deductibles met or out-of-pockets met. When you call to point out their PROFOUND MATH ERRORS, they...
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1.2
Product
United Healthcare Health Insurance
I didn't like
  • Very limited option of innetwork treaters mostly inexperienced
  • Lousy customer service
  • Evasive tactics
#1000771
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