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I have been calling them and speaking to a supervisor for the last five months in order to get my scooter. These people are an abomination and should be put to death.

These are the people that should be laid off, put into a building that crumbles just enough to injure them enough to where they need the same assistance that we are looking for,then they can know how we feel. I am in need of a scooter and in the last five months my doctors office have written at least six to eight prescriptions and faxed them over to different companies. It is always the same results. No matter what company that the supervisor refer us to it always goes back to either the wheel chair professionals or numotion.

Either way, while all of my information is being given to people and companies that can't do anything for me, I am still left without my scooter. I have been placed on hold sometimes for up to 45 minutes just to get hung up on and then I have to call and do it all over again. The supervisor that I spoke to today, her name is kim, or so she say.

She had me on hold for over 25minutes while she was looking at my information and then comes back to tell me that "due to high call volumes,I can't transfer you over to the national complaint department, is there anything I can help you with?".......WHAT THE ***.... YES YOU CAN GO TO ***...so, I can't sue United healthcare once I am not able to walk at all, but yet they still get funded for not providing us with the service that we are due,how the *** is this??????

Reason of review: Poor customer service.

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