United Healthcare Navigate Health Plan Reviews

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We switched to a UHC Navigate insurance plan this year at my company. We all had to designate a primary care physician at the beginning of the year. The PCP needs to give a referral in order for us to see any other physician in order for UHC to cover the visit. I got a referral from my PCP in order to see an Endo. I saw the Endo. Now UHC refused to pay the claim because it was not an Electronic Referral. On the form where we designated our PCP...
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jack8613

jack8613 Appeal it.
That is not a reason to deny it.
However, they may be able to backdate the electronic referral and have them reprocess it.